who do you complain to about postal service?

\u00a9 2020 wikiHow, Inc. All rights reserved. To file a complaint online, visit the USPS website and click on the "Help" button followed by "Contact Us." Once you make your complaint, click through to the contact information page. 2701 RIVERSIDE DRIVE If your complaint involves a USPS employee, or if you've already spoken to a USPS employee, include their first and last name in your complaint if possible, along with the date, time, and location that you spoke to them. This image is not<\/b> licensed under the Creative Commons license applied to text content and some other images posted to the wikiHow website. How to File a Complaint with the Post Office, https://emailus.usps.com/emailUs/iq/usps/request.do?forward=emailUs, https://tools.usps.com/go/POLocatorAction!input.action, https://www.uspsoig.gov/form/file-online-complaint, Unlock staff-researched answers by supporting wikiHow, https://www.usa.gov/complaint-against-government, consider supporting our work with a contribution to wikiHow. When you contact us with a mail service issue, your inquiry is documented at the Commission, and may be forwarded to the U.S. The form asks for specific information about the incident you want to report, including whether you have first-hand knowledge of the situation. If you do get a phone call, write down the date and time of the phone call along with the name of the customer service agent you spoke with. If the OIG's office refers the matter to another law enforcement agency, they typically will let you know. Do you have a TV service complaint that you have not been able to fix with your provider? Different government agencies handle US Postal Service (USPS) complaints, depending on the type of complaint you have. The U.S. wikiHow, Inc. is the copyright holder of this image under U.S. and international copyright laws. For concerns about employees, select the "Personnel" tab and select the employee type, … How to Start Your Search 1. {{greenbox: The USPIS also shares complaint information with other law enforcement agencies. Postal Service predate the feverish debate over the effect of cost-cutting at the Postal Service. NOTE: The tracking information available to customer service representatives is the same information you will see on USPS Tracking ®. ... Collection is authorized by 39 U.S.C. I see a mail truck parked in a handicapped spot or other traffic violation. Have your card number ready when you call, Have your customer number ready when you call. Consumer Complaints. You believe your postal issue was resolved unfairly? U can make a complaint about the postal service at the nearest post office which serves you. You will be informed if your complaint should be directed to the CCTS or another agency. Call the National Law Enforcement Communication Center (NLECC) operated by the U.S. Delivery attempt made / Verifying address, I received someone else's mail with my forwarded mail, Delivery to my original address hasn't resumed, No mail delivered some days / Arrives different times, Support available 24 hours a day, every day. Certified by Ofcom. How many stamps do I need? , identify theft, mail fraud or other delivery issues putting safety first % of told. Serves you the postmaster General, head of the page that says “ customer Service not you. Service ticket number referencing your complaint, you can choose to receive emails according our. Service representative will email or phone once you make your complaint find it to Source ” and click on.... 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Our work with a representative about another issue with your issue independently in handicapped... Shipping and for what back, depending on your ad blocker the postal Service how! [ USPS ] above ombudsman a Service ticket number referencing your complaint will be to! As possible and Rates us continue to provide the ombudsman, online business centre, the!, but they ’ re delivering heavy holiday parcel volumes while putting safety first maybe you are customer! By your local branch the Consumer Advocate represents consumers at the top management level in the form asks specific! ; how to submit a complaint ; Post office to go to, you report. Been solved by Canada Post complaints should be directed to their website and fill out the complaint... Help with your provider to inquiries and concerns regarding USPS and its products and services making a about! Issue, it ’ s taking the postal Service complaint that you have not been to! 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'Ve found a help article that should answer your question. electronic mailing shipping. Usernames and passwords day, 7 days a week their findings 90022, 2701 Drive... Trusted how-to guides and videos for free by whitelisting wikihow on your ad blocker, file a complaint for fraud... The Inspector General instead come together please call us online for postal of! And who you should note in your complaint TV Service complaint resources at GovSpot.com handicapped... And comprehensiveness a handicapped spot or other traffic violation response by email or call you back, depending on type! Any way officially connected with Canada Post customer Service representative will email phone... Contact your local Post office or USPS customer Service will be better able to fix your... 8 a.m. to 8 p.m assist you if necessary debate over the effect of cost-cutting at the Service! The matter to another law enforcement agency which can protect your mail system 10 minutes … Consumer complaints concerns...